We are looking for...

Open position

OMS Implementation Project Manager

Location

Portugal, with the possibility to work remotely

Reports to

Product Manager

Product team responsibilities

Product Development

Design, develop, and refine digital products such as the HORUS 360º iOMS Offender Management System.

User Research

Conduct user research to understand client needs and incorporate feedback into product development.

Product Roadmap

Define and manage the product roadmap, ensuring alignment with company goals and client expectations.

Company Overview

IPS Innovative Prison Systems (operating in North America as ICJS Innovative Criminal Justice Solutions Inc.) is a boutique research, IT development and advisory firm specialized in the field of justice, prison services, community sanctions and measures, juvenile justice, and law enforcement. Through our research, advisory services, and digital products, under the umbrella of one all-embracing integrated strategy, we develop and promote fair, effective, and proportionate evidence-based responses to criminal justice issues and challenges worldwide.

Job Description

We are seeking an experienced and dynamic Project Manager to join our Criminal Justice Digital Transformation Team. This professional will oversee the project management and implementation of the HORUS 360º iOMS Offender Management System in multiple jurisdictions, ensuring timely delivery, adherence to client requirements, and effective team coordination.

Key Responsibilities

Project Planning and Execution

Develop comprehensive project plans, including timelines, resource allocation, and budget management. Lead project kick-off meetings and define project scope, goals, and deliverables. Ensure projects are delivered on time, within scope, and within budget.

Stakeholder Management

Serve as the primary point of contact for clients, ensuring clear communication and managing expectations. Foster strong relationships with key stakeholders, including government agencies, correctional institutions, and internal teams. Conduct regular status meetings and provide updates to stakeholders.

Team Coordination and Leadership

Assemble and manage a project team, assigning tasks, and monitoring performance. Provide leadership, guidance, and support to team members to ensure successful project execution. Facilitate effective collaboration among cross-functional teams, including business analysts, configuration professionals, and technical staff

Risk Management and Problem Solving

Identify potential project risks and develop mitigation strategies. Proactively address issues and obstacles that may impact project progress. Implement problem-solving techniques to resolve conflicts and ensure project continuity.

Quality Assurance and Compliance

Ensure that all project deliverables meet quality standards and client requirements. Conduct project evaluations and post-implementation reviews to identify lessons learned and opportunities for improvement. Ensure compliance with relevant legislation, standards, and best practices in the criminal justice sector.

Qualifications

Education

Bachelor’s degree in project management, Business Administration, Information Technology, or a related field. Master’s degree or relevant certifications (e.g., PMP, PRINCE2) are highly advantageous.

Experience

Minimum of 5-7 years of project management experience, preferably in the implementation of large-scale enterprise software solutions. Proven experience managing projects in the criminal justice sector or similar regulated environments. Demonstrated success in managing projects across multiple jurisdictions or complex organizational settings.

Technical Skills

Proficiency in project management software and tools (e.g., MS Project, JIRA, Trello). Strong understanding of system implementation methodologies and best practices. Familiarity with offender management systems or similar enterprise solutions is desirable.

Soft Skills

Excellent organizational and multitasking abilities. Strong leadership and team management skills. Exceptional communication and interpersonal skills. Ability to work effectively under pressure and manage multiple priorities.

Languages

English proficiency. Portuguese, Spanish and French are desirable.

Personal Attributes

Ethics and Integrity

High level of professional integrity and ethical standards. Commitment to confidentiality and data security.

Adaptability

Ability to adapt to changing project requirements and client needs. Willingness to embrace new technologies and methodologies.

Customer Focus

Strong customer service orientation with a focus on understanding and meeting client needs.

Application Process

Interested candidates should submit their resume, cover letter, and any relevant certifications or project portfolios using the following link.

IPS Innovative Prison Systems is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.

Applications will be reviewed on a rolling basis until the position is filled.