The role and value of volunteers working with offenders (or former ones), their families and victims of crime is undisputed, that’s why their collaboration highly depends on their training.

We’ve developed and we supply a best practice guide on volunteer recruitment, training and support, and volunteer training programme.

This toolkit outlines the step-by-step to deliver a tailor-made training for volunteers in the criminal justice system, aiming at assisting organisations in identifying training needs and arrange the most suitable training, focusing on specifically themes to address those needs.

Regarding volunteer training and development activities, we can work with volunteering promoting organisations, with volunteering beneficiary organisations or with volunteers themselves (or volunteer associations).

Each module of the training, which is run in a b-learning method (blended learning) has a presentation and activities to be performed by volunteers in order to achieve the learning outcomes. These activities can be written
assignments, group assignments, debates, quiz or role plays.

The contents of this training programme are as follow:

  • Introduction to the criminal justice system;
  • The volunteer profile;
  • Roles and responsibilities;
  • Communication;
  • Motivational interviewing;
  • Risks, boundaries and self-regulation;
  • Handling crisis;
  • Client needsanalysis;
  • Evaluation.