European Prison Officers for the 21st Century
The Critical Incidents Technique Application Guide describes the development of Learning Resources using the Critical Incidents technique. A critical incident refers to some event or situation that marked a significant turning point or change in the subject’s life. These incidents are indicatives of underlying trends, motives and structures.
They are often presented as dilemmas in which participants can choose different courses of action. Hence, these incidents aid in maintaining a balance between academic understanding and practice.
In Prison Officers’ training, this technique provides professional resources to prepare these professionals to deal with complex and dilemmatic situations, fostering reflective and critical thinking and, at the same time, promoting awareness to comply with the legal framework and internal procedures.
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