Blended Learning Environment for European Prisoners
Managing for innovation
IPS_Innovative Prison Systems
2005 - 2010
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This project entails comprehensive innovation processes as it foresees a framework of public administration reform and managing change within the Portuguese prison system. The broad aims of this initiative consist in setting up management strategies of organisational change targeting a responsive governance model and in deploying quality management and continuous improvement practices.
Implement a process of cultural change in the Portuguese Prison Services involving all professional groups and stakeholders.
Create internal capacity through the preparation of innovation agents to implement a Quality Management and Continuous Improvement approach.
Standardise internal critical processes and procedures and build a key performance indicators model.
Develop a prison strategy implementation device through a balanced scorecards approach.
Involve inmates in the development of active reinsertion strategies.
Develop learning resources to support the training of managers, technicians and prison guards in order to support internal innovation processes.
Involve different stakeholders in finding innovative solutions for social reinsertion of inmates.
Foster a collaborative culture through the creation of communities of practice, both on-site and online.
Skills training and personal development:
Creation of knowledge, information and entertainment spaces within the prisons.
Online collaboration – Communities of Practice:
Entrepreneurship – 12 months duration:
My Guide to Freedom:
“One day in prison”: a field trip for teenagers aimed at raising their awareness about the importance of exercising responsible citizenship and preventing crime.
External communication plan: drawing up an external communication plan supported by a project website, liaison with the media, publication of articles, and presentations at conferences.
Construction of a prison management scorecard: strategic synthesis and implementation of a balanced scorecard system that enables monitoring prison strategy.
Self-evaluation of excellence in the Prison Services (Common Assessment Framework): Creation of trans functional innovation and continuous improvement teams in 4 prisons in order to enable implementation of the Common Assessment Framework (CAF).
Redesign of critical processes, including 1) Food processing; 2) Acting in emergency situations; 3) Prisoner transport; 4. Visitors; 5. RAVI Open system inside prison; 6. RAVE Open system outside prison; 7. Disciplinary procedures (inmates); 8. Appraisal and disciplinary procedures (staff); 9. Searches and security checks.